Mobile Technology
Mobile Resources for Boston Children's Hospital Clinicians
Welcome to the mobile resources site of Boston Children's Hospital. Here you will find resources for clinicians, researchers and employees to use mobile devices for everything from patient care to productivity and education. Please have a look around and let us know if there are things you would like to see here.
For support with mobile applications:
- Contact the help desk at help.desk@childrens.harvard.edu or (617) 355-HELP.
PowerChart Touch- Coming Soon!
PowerChart Touch is a suite of mobile applications that allows you to access PowerChart from anywhere with only an internet connection. There is no VPN connection needed so this provides easy access via the “Ambulatory” and “Message Center” apps to most of what you would need in the medical record. PowerChart Touch has many wonderful features, however it is not a full replacement for all functions on the desktop version, including orders and meaningful use functions. Simply put, PowerChart Touch offers wonderful convenience and accessibility to review charts and leverage the power of Nuance dictation but does not yet replace the desktop.
Video Tutorials:
Disclaimer: not all functionality demonstrated in the following video will be available in the first implementation phase of PowerChart Touch at Boston Children's Hospital. For more information on what will be available, go to our intranet page here.
- More Video tutorials are available on Boston Children's Hospital's intranet (you must be logged into the network). Click here.
TigerText
TigerText is HIPAA complaint and can be a very useful tool for quick two-way communications among individuals as well as groups. This is an approved and secure method for protected health information to be sent via text messages, images, videos, and audio recordings easily among Boston Children's Hospital employees. Users can see when their messages are delivered and read to ensure proper message receipt.
How to Download/Use TigerText:
When signing up for TigerText, use your Boston Children's Hospital credentials:
- Username: Boston Children's Hospital email address (first.last@childrens.harvard.edu)
- Password: Boston Children's Hospital password
Android Users (please note that the correct app to download is "tt" icon, however tutorial videos will show the same functionality with the yellow app)
- Download Android
- Getting Started
- Starting a Conversation on Android
Desktop (PC) Users
Quick Tips:
Download the quick reference guide.
1.Make sure you connect to Boston Children's Hospital Wifi for more reliable message delivery.
2.Place the TigerText app on your mobile device’s front page.
3.Use a picture of yourself as your profile image to ensure correct sender/receiver.
4.To remain HIPAA compliant, use the camera within TigerText for photos & videos.
5.As the number of users grow, it is best for now to ensure the person you are texting is an active user on TigerText before starting a conversation. If they are not, they will receive a secure message via their Children’s email instead of on the mobile app.
6.Do not use standard text messaging for anything containing protected health information (more details here: Boston Children's Text Messaging Policy).
