North Rockland Pediatrics

A Patient-Centered Medical Home is not a building, place or hospital. Rather, it is an approach to providing comprehensive healthcare. As your PCMH, we want to be the first place you think of for all of your child’s medical needs. We believe that the partnership between the patient, the patient’s family, and his/her primary care provider and care team is important. The care team, led by your primary care provider, is committed to providing the best healthcare services possible. Your child’s care team will work with you and any outside providers or facilities to coordinate care across all settings, including behavioral health. The team will offer appropriate medical advice, information, and self-management support based on current recommendations and evidence-based guidelines.

Your Care Team

• Knows the health history of your child
• Listens to your questions, concerns and feelings, as well as those of your child
• Learns about you, your family, your life situation, your health goals and preferences
• Coordinates your child’s care with other healthcare providers
• Creates a trusting, collaborative relationship with you and your child
• Treats your child with compassion and an understanding of his/her strengths
• Develops a care plan with you and your child when needed
• Respects and honors your culture and traditions
• Keeps your child up to date with all vaccines and preventative screenings
• Takes care of short term illnesses, long term chronic diseases, and your child’s overall well being
• Provides behavioral health services when appropriate
• Will notify you about test results in a timely manner
• Gives you information on community resources and other services to support your child’s health
• Helps you make the best decisions for your child’s care

You and Your Child

• Are comfortable sharing concerns and questions with your pediatric team and other health care providers
• Provide a complete and accurate medical and family history to your pediatric team to ensure that the practice has all of the most important and relevant medical information to effectively care for your child
• Routinely communicate your child’s needs and family priorities to your pediatric team
• Remember to tell your pediatric team about any care received between visits (including emergency room visits, urgent care clinics) so we can help coordinate your child’s care
• Ask questions if you do not understand something
• Keep scheduled appointments or call to reschedule as soon as possible
• Bring your insurance card to each appointment
• Pay copays and past-due balances at the time of service

We see you, the parent, as an important member of your child’s health care team. As your child matures, we hope he or she will become an increasingly active team member. Preparing your child to take the lead in caring for his or her own health is, ultimately, our team’s most important task.

We see patients by appointment. Please call to make an appointment for your child’s visit. We offer evening hours during the school year, and these may vary depending on holidays.

Plan ahead for yearly exams during the busy pre-camp/pre-school seasons. Let us know if you have a complex or chronic issue so we can plan enough time for the visit. We charge a $25 fee for missed appointments and last-minute cancellations of physical exams.

We have separate waiting rooms for sick and well children, as well as separate waiting areas for newborns and adolescents. Please view photos of our office on Facebook.

Our evening hours are available during the school year and may vary during holiday and school vacation weeks.

You can always reach us at 845-947-1772. For urgent questions when our office is closed, our 24-hour answering service will connect you with the on-call North Rockland pediatrician.

Expectant parents are welcome to make a prenatal appointment to learn more about our practice and tour our facility. Please call to make an appointment and let us know if you have a preference for a particular pediatrician. If you choose our practice, please make an appointment for your newborn two days after your baby leaves the hospital, unless otherwise instructed.

One of our most important goals during your child’s checkups is checking their growth and development. From infancy to adolescence, your child reaches many steps and stages. We check that your child is growing and developing appropriately and meeting his or her developmental milestones.

If you have any concerns about your child’s growth or development, we encourage you to make an appointment. You may also schedule an appointment to review any information needed for WIC, such as your child’s weight, growth, hemoglobin and lead.

We follow the immunization schedule recommended by the American Academy of Pediatrics. Detailed information about each immunization is available from the Centers for Disease Control and Prevention (CDC).

We can perform several lab tests right in our office, including hemoglobin and lead screening, random cholesterol screening, rapid strep and rapid flu testing, urinalysis and urine culture.

Please have your updated insurance card with you at all times. Lab work done in our office may be limited by your specific insurance plan. Review your own plan to avoid unexpected charges.

Copayments are required at each office visit as part of your contractual obligation with your insurance company. There is a $15 fee for each unpaid copayment at the time of the visit. We will bill secondary insurance.

Calls are returned during workday hours. Let the receptionist know if your call is urgent. Lengthy discussions are best done at scheduled appointments.

Please allow us three days advance notice if you need a referral. Most referrals can be faxed, but some must be picked up. For referrals, please leave a message on our referral line, 845-947-1645, and include the name of the doctor, the telephone number, fax number, the doctor’s NPI number, the date of the appointment and your current insurance information.

You can find specialists from pediatric cardiology to pediatric neurology by searching the online directory of Boston Children’s Health Physicians or by calling the particular specialty’s department.

If you think your child needs antibiotics, he or she must be examined by the pediatrician. This ensures your child gets the safest, most appropriate treatment.

Please allow us two to three days to fill out non-urgent forms for school, camp, day care, and prescription refills for daily medications.

Please have your updated insurance card with you at all times. Lab work done in our office may be limited by your specific insurance plan. Review your own plan to avoid unexpected charges.

Copayments are required at each office visit as part of your contractual obligation with your insurance company. There is a $15 fee for each unpaid copayment at the time of the visit. We will bill secondary insurance.

• American Academy of Pediatrics – reliable health information for parents
• Rockland County’s Breastfeeding Support
• Kids Health – pediatric information for children, adolescents, and parents
• Family Doctor – health information for patients from the American Academy of Family Physicians
• La Leche League – breastfeeding help and support for nursing mothers
• Rockland County’s Breastfeeding Support – local breastfeeding support group
• WIC Program – New York State’s Supplemental Nutrition Program for Women, Infants and Children
• CDC Vaccine Resource Center for Parents – the latest information about vaccines for children
• Parent’s Guide to Childhood Immunizations – the CDC’s guide to childhood diseases and the vaccines that prevent them