Hale Family Center for Families

Our mission

The Hale Family Center for Families is dedicated to supporting families through their experience at Boston Children's Hospital. All patients and families are welcome to benefit from the services provided by the Hale Family Center for Families (listed below).

You can also find them in our brochure by clicking here. (You can also view the brochure in Spanish and Arabic.)

From before patient families arrive to after they go home, the Hale Family Center for Families is available to answer questions, provide resources, and help guide families during their time at the hospital.

Una guía completa para la experiencia de los pacientes en el Hospital de Niños de Boston.

Our space

The center space has computers, printers and a fax and scanner for families to use as well as cell phone charging stations. The center also has an area with a television and magazines as well as an expanded activity area staffed by a certified Child Life Specialist and hospital volunteers to play games, color and do arts and crafts. 

It is our goal to support patient families in any way that we can. Holding story hours and wellness classes, scheduling birthday parties in our conference rooms (which are available for family meetings) and providing private telephone rooms for families to reach out to loved ones as well as quiet rooms for families to log-on to their laptops and work are just a few of the many resources we offer.

The fun doesn’t end in the Center! Families can check-out DVDs, book and games and take them to their rooms. We also provide car, public transportation and walking directions to local attractions, playgrounds, parks and museums. 

Contact us

Located next to the main lobby between Au Bon Pain and the interactive wall.

Hours of Operation

  • Monday to Friday: 8 a.m. to 7 p.m.
  • Saturday, Sunday, and major holidays: 9 a.m. to 5 p.m.

Contact Information

Generous donors are helping to support our families here at Boston Children’s. You can be a part of this effort by making a gift online by clicking here. Your contribution of any amount will help. If you would like more information about giving opportunities, please contact Vincent Vittoria at 857-218-3195.