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How to Transfer or Transport a Patient | Overview

The Boston Children’s Emergency Communications Center facilitates and coordinates emergency patient transport to Boston Children’s Hospital. With one phone call, community pediatric providers can request:

  • Boston Children’s Critical Care Transport Team
  • arrange transfer to Boston Children’s Emergency Department or ICU
  • access Boston Children’s specialists for urgent consultation

Trained communication specialists dedicated to handling emergency referrals for medical, surgical, trauma, neonatal, and cardiac patients staff the center. The center’s staff works closely with community providers (physicians, nurses, administrative staff) to mobilize the Critical Care Transport Team, discuss the availability of a bed, and plan for interim stabilization.

For transport: 1-866-771-KIDS (toll-free)
For information: 617-355-2170

Contact the Critical Care Transport Program

300 Longwood Ave.
Fegan 045
Boston, MA 02115
Fax: 617-730-0166


Robert Shields headshot

Robert Shields, DNP, RN, NE-BC, CCRN, CEN, NRP

Director of Nursing, Transport Program
300 Longwood Ave., FB 045
Boston, MA 02115
Office: 617-355-8410
Fax: 617-730-0453


Monica Kleinman headshot

Monica E. Kleinman, MD

Clinical Director, Medical/Surgical Intensive Care Unit
Medical Director, Transport Program
Senior Associate, Critical Care Medicine
300 Longwood Ave., Bader 634
Boston, MA 02115
Office: 617-355-7327
Fax: 617-730-0453