Appointments
Well child checks
We schedule patients for their well child checks by appointment only. Please call the appointment line for your respective office and you will be given an appointment with your child's primary care provider. A parent or guardian must accompany any child under 18 years of age.
Sick appointments
Sick/urgent appointments: For medical advice (triage) and sick/urgent appointments, call the office where your child is normally seen and press option 1. These appointments are scheduled on a next available basis in order to allow for accessibility for all patients who need to be seen that day. We also strive to establish continuity of care when scheduling appointments, so patients and families can feel a personal connection to our providers.
If you need to cancel an appointment, please call the appointment line. We ask that you give at least a 24 hour notice so that another child may use that appointment time.
Phone numbers
Medical advice & well (non-urgent) appointments
- 413-562-5256 (Westfield)
- 413-734-1001 (West Springfield)
After hours and emergency care
After hours our physicians and nurse practitioner are available by phone for medical situations that cannot wait until morning. Please dial 413-493-8448 and the answering service will contact the provider on call for urgent matters. If you are experiencing an emergency, dial 911 or head to the nearest emergency room.